Hello Android community! Today we address a question that some Android users may be having: how to move files from their #GalaxyS7 device to a Mac. Although there’s just a small fraction Galaxy owners who may want to transfer data to their Mac, we also realize that there’s no readily available literature that provides a direct answer on what needs to be done. This is why we dedicate a third of this post to providing the steps to do this procedure successfully. We also answer two other issues that some others users may encounter. We hope you’ll find our solutions helpful.

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If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.

Tutorial to transfer photos from Samsung to Mac: Connect your Samsung to the Mac with a USB cord. Unlock your Samsung and then swipe down from the top of the screen to connect your device as a media device. To achieve that, you can change the USB connection type to 'MTP (Media Transfer Protocol)' or 'PTP (Picture Transfer Protocol)'.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem 1: How to transfer files from a Galaxy S7 to Mac

Hi. I have a Galaxy S7 Edge with a 32GB micro SD card. The card is almost full and thus I would like to backup the contents of the card to my Mac and then transfer those back onto a new, larger micro SD card. However, when attempting to connect over USB (the cable supplied originally with the S7 Edge), the Mac is unable to connect. “Android File Transfer” tells me “Could not connect to device” and “Try reconnecting or restarting your device.”This persists after reconnection of the USB cable, and after power cycling the S7 device. I’ve also confirmed that when I pull down the ‘window shade’ on the S7, there is an update stating “Android System” and it’s set to “File Transfer.”

Note I’ve tried other settings and those aren’t working either. I’ve also tried ‘Coolmuster Android Assistant for Mac’ and that doesn’t seem to work either. Several google searches leave me still without any solution to this problem. I’m hoping you may have some insight? I would really appreciate any suggestions you might have. — Chris.Ambrozic
Solution: Hi Chris. Computers like PCs or Macs generally are equipped with a suite of USB software called drivers to allow them to recognize connections from another device like an Android smartphone. In most cases, these USB drivers are developed by the operating system manufacturers such as Microsoft for Windows-based PCs and Apple for Macs. These drivers, just like any software or operating system sometimes need updates. So, if your Mac has not been updated lately and there’s a pending update for its Mac OS, make sure to install it first before attempting to connect your S7 to it again. If your Mac already runs that latest available update at this time, you can do further troubleshooting by following the steps below.

How to use Smart Switch for to transfer files from Samsung to Mac OS

The easiest way to ensure that your Mac recognizes your Galaxy S7 is by using the Samsung Smart Switch application. It’s an official app from Samsung designed to allow you to seamlessly transfer data between your Samsung device and your computer.

Step 1: Verify if your Mac is compatible with Smart Switch application

Your Mac needs to meet some minimum requirements in order for Smart Switch app to work. Below are the minimum requirements:

  • Operating System: Mac OS X® 10.6 or later.
  • CPU: Intel Core 2 Duo 2.0 GHz or higher.
  • RAM: 1GB or higher.
  • Screen resolution: 1280 x 800.
  • Android file transfer application installed on your computer.

Step 2: Ensure that you have Android File Transfer application installed in your Mac

You mentioned Android File Transfer application so we assume that’s it’s already installed. However, we want you to uninstall, then reinstall it just in case.

To reinstall Android File Transfer application, follow these steps:

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  1. After uninstalling Android File Transfer application, download the app again by following this link.
  2. Open androidfiletransfer.dmg.
  3. Drag Android File Transfer to Applications folder.

Step 3: Use Smart Switch to transfer files from your Samsung Galaxy S7 to Mac

If your Mac meets all the requirements above, you can then install the Smart Switch application. Once you’ve finished installing Smart Switch, follow the steps below in order to transfer your files to your Mac:

  1. Connect your Galaxy S7 device to your Mac via USB cable.
  2. Open Smart Switch application in your Mac.
  3. If it says that your phone is locked, simply unlock the screen of your Galaxy S7.
  4. Wait for Smart Switch to recognize that the phone has been unlocked. This can take a few moments.
  5. Click on the name of your phone (Samsung Galaxy S7).
  6. Click on the memory where your files are located.
  7. A screen should open showing you the folders in the selected storage device. Choose Card to open folders in the SD card.
  8. If you want to move a folder or file to your Mac, simply highlight it then drag it to the folder location you want.

Step 4: Wipe your Mac and reinstall clean Mac OS

If your Mac remains problematic and won’t allow you to install Smart Switch for some reason, or if Smart Switch won’t work as expected after installing it, consider wiping your computer and reinstalling a clean version of its operating system.

Problem 2: Galaxy S7 edge keeps freezing, stops responding when in normal mode

Hey! My Samsung S7 edge suddenly started to freeze. Once it froze, it didn’t respond to anything. Not even the “power button + volume down button” or “power button + volume up + home button.”I went to the closest technician, and they backed up my data, restored firmware and gave my phone back. Once i got home, deleted almost every app on the phone, since i thought it was somehow related to the crashing. The phone somehow still acted strange by crashing and freezing, but the “volume down + power button” did the trick. Today it froze, so i booted it in safe mode. Everything was okay for 10 minutes, but then when i decided to power it up back to normal, it restarted and froze again, unresponsibly to anything. Is there anything i can do with it? Because the local technician said that they can do another firmware restore, but since i still have the problem after it it feels unnecessary. Best regards! — Mantas Gusmantas

Solution: Hi Mantas. If the phone was working normally when it was running in safe mode, then a bad third party app is most probably to blame. Observing the phone for 10 minutes though is not long enough to allow you to confirm that. Try restarting the device again to safe mode for at least 24 hours. In this mode, only pre-installed apps should be running so if the phone runs perfectly fine throughout the observation period, you can bet a third party app is to blame.

Macos mojave mail download huge number of files download. To know which app is causing the trouble, you’ll need to use the method of elimination. Here’s how:

  1. Uninstall a third party app. Remove the most recently installed app first. If you can still remember what app you install right before the phone started to freezing up, remove that app first.
  2. After you uninstall an app, check if the problem is still present by using the phone as usual for up to 10 minutes. If it works fine without the hiccup, then the newly uninstalled app is probably the one causing it.
  3. If the problem returns, uninstall another third party app.
  4. Repeat step number 2.
  5. Do Steps 1-3 until you’ve identified the source of the bug.

Problem 3: Galaxy S7 missing Software update option under Settings

So when I try to update my S7 edge it fails to update everytime. And when I go to applications in my setting and look for the software update app it isn’t there so the only way I can access it is when the notification pops up at the top and if I hold down on the notification it brings me to the disable, force stop options and the apps data but I’m not able to press force stop or disable like it said in your article so what do I do? https://luckyready.netlify.app/how-to-download-templates-for-word-on-mac.html. The version it says it is is 2.0.22-0. — Kammy

Solution: Hi Kammy. It’s a bit suspicious that you can’t find the Software update option under Settings app. If this Galaxy S7 edge was provided by your carrier, make sure to contact them to ask if they intentionally removed the Software update option. In a lot carrier-provided S7s we examined, software update should still be available. It definitely is present in international versions and those models that are not locked to carriers.

If your carrier will say that software update option should be present under Settings, then something must have removed it. We’re not aware of any malware that may do such but there’s always a chance that it can happen. We don’t know enough about your phone history to be of help in giving you an accurate answer.

To be on the safe side, you can try to perform a factory reset to see if the Software update option will resurface afterwards. Here’s how to do that:

  1. Create a backup of your important files such as photos, videos, etc.
  2. Turn off your Samsung Galaxy S7.
  3. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  4. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  5. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  6. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  7. Once highlighted, you may press the Power key to select it.
  8. Now highlight the option Yes — delete all user data using the Volume Down key and press the Power button to select it.
  9. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  10. The phone will now reboot longer than usual.

So you own a smart Samsung device and saved tons of precious photos, and now you wonder how do I transfer photos from Samsung phone to computer or laptop for backup? Your decision is so much right and in sync with million other Samsung users. However, do you know how to transfer photos from Samsung to computer? If not, don't worry - this article will deliver 5 most easy-to-follow ways for your no-hassle transfer experience.

You can also click to learn:

From this tutorial, you can learn how to transfer photos from Samsung to PC or Mac via USB cable, Samsung Kies, MobiKin Assistant for Android, Google Drive or Bluetooth. Now let's see how they work:

1. How to Export Photos from Samsung Galaxyto PC Using USB Cable?

When you want to transfer photos from Samsung Galaxy phone to computer, using USB cable is probably the easiest option of all. What's more, this process pretty much works for all Samsung models. So, let's first try transferring the pictures using USB cable. This way just requires you to use USB cable to connect your Samsung device to computer and then drag and drop the pictures.

The followings are the details about how to transfer photos from Samsung Galaxy to computer with USB cable:

Step 1. Connect your Samsung device to computer with USB cable.

Step 2. Go with the prompts to let the computer detect the connected Samsung device.

Step 3. Set the USB connection type as 'MTP' or 'PTP'.

Step 4. Open 'This PC' and tap on your device's name. Then click on 'DCIM' folder to view and select the pictures you want to transfer from your Samsung.

Step 5. Copy and paste the images to a folder on your computer.

2. How to Import Photos from Samsung to PC with Samsung Kies?

When using the latest Samsung devices like Galaxy S10/S9/S8 or others, Samsung Kies is your go-to solution to transfer photos from Samsung to PC. This is an official tool that allows you to manage and move your bulk of photos from your high-end Samsung device to the desktop computer.

Steps to import photos from Samsung to PC via Samsung Kies:

Step 1. Download and install the right version of Samsung Kies on your computer and then launch it.

Step 2. Link your Samsung phone/tablet to the PC/Mac by using USB cable.

Step 3. Tap on 'Photos' option in the left pane to locate all the pictures on your device to the program.

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Step 4. Mark the images that you want to transfer to computer and click on 'Save to PC' to move the pictures.

Except for that, you can also directly backup and restore all your Samsung data with Samsung Kies. Nonetheless, please notice that this software only applies to Samsung devices. So if you want to get a tool with higher compatibility, you should find a professional Samsung Kies alternative, such as MobiKin Assistant for Android.

3. How to Transfer Photos from Samsung Galaxy to PC via MobiKin Assistant for Android?

MobiKin Assistant for Android is an Android files manager tool that not only allows you to transfer different kinds of files like photos, music, videos, etc. from Samsung or other Android devices to computer or laptop, but also enables you to manage these files with simple clicks. With the help of this Samsung photo transfer program, you are free to download pictures from Samsung phone to computer selectively or wholly. MobiKin Assistant for Android supports all the hot Samsung devices like Galaxy S10/S9/S8/S7/S6/S5.

Now just click the icon below to download and install the right version (Windows or Mac) of the program on your computer.

Once installed, you can follow the tutorial below to transfer photos fromSamsung Galaxy S10/S9/S8/S7/S6/S5 to computer:

Step 1. Run the installed MobiKin Assistant for Android on your PC/laptop and connect your Samsung phone to the computer via USB cord or Wi-Fi.

Step 2. Go with the on-screen prompts to make the Samsung device recognized. Once done, you will see an interface as below:

Step 3. Now tap on 'Photos' > 'Camera'/'Library' in the left panel and all the photos stored on your Android device will be displayed in the right column.

Step 4. Choose all that you wish to transfer and tap on 'Export' to copy photos from Samsung phone to PC.

This is the steps to transfer photos from Samsung phone to PC selectively. If you wish to download all your Samsung pictures to computer, you can choose the 'One-click Backup & Restore' feature of this software. You just need to click on 'Super Toolkit' > 'Backup' > 'Photos' > 'Back Up'. Then you can save your pictures to computer for backup.

4. How to Download Photos from Samsung Phone to Computer via Google Drive?

Have a Google account? Then you can experience the ease that virtual cloud storage brings with itself. That is to say, you can download pictures from Samsung phone to computer using Google Drive. To complete that, you can first upload your wanted pictures from Samsung to Google Drive. Once uploaded to the Drive, you can download your Android pictures anytime and anywhere to your desktop.

Here is how to download pictures from Samsung phone to computer with Google Drive:

Step 1. Open Google Drive on your Samsung device and sign in to your Google account.

How To Transfer Photos From Samsung S6

Step 2. On the primary interface of Google Drive, you can click on '+' and hit 'Upload' to send all your Samsung photos from the device to the Drive. (If needed, you can click to learn more details about how to backup Android data to Google Drive>>)

Step 3. Now you need to login to your Google account on computer and then download the uploaded pictures to your desktop.

5. How to Copy Photos from Samsung Galaxy to Computer via Bluetooth?

Supposed that your computer equips the Bluetooth feature, syncing pictures from Samsung to PC via Bluetooth is also a good option. By using this way, what you need to do is just to connect your Samsung and computer via Bluetooth then you can begin importing photos from Samsung to PC without any hassle.

Now let's see how to copy photos from Samsung Galaxy S10/S9/S8 to computer via Bluetooth:

Step 1. Turn on Bluetooth on your Samsung phone and make it visible to the surrounding devices.

Download Photos From Samsung Galaxy S6 To Macbook

Step 2. Press 'Windows' key + 'A' button together to open the 'Action Centre' panel on your desktop, and enable 'Bluetooth'.

Step 3. Open the Bluetooth settings and click on your Android device from the visible list of devices to pair.

Step 4. Now, a passcode will pop up on both the devices and if they are the same, just hit the 'OK' option.

Step 5. Once paired, you can tap on the 'Send or receive via Bluetooth' and then the 'Receive files'.

Step 6. Next, on the Samsung device, you need to click 'Photos' App > select the photos that you want to transfer > 'Share' > 'Bluetooth' to send files to PC.

Maybe you also want to know:

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Write in the End

These are 5 fast and easy ways to transfer photos from Samsung phone to computer. Remember, no two methods are the same so you need to choose the best one based on your device version and personalized preferences. Here, my suggestion is to use the MobiKin Assistant for Android since it is a comprehensive tool with lots of functions.

Do you agree with me? Please share your opinions with us!

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